Privacy Policy

This Privacy Policy explains how LogiNestForge ("we", "us") collects and uses personal data when you visit our website or use our services. We are the data controller for the personal data described below and comply with the UK GDPR and Data Protection Act 2018.

1. Data we collect

• Contact details you provide through forms (name, email, phone, message content).
• Account data for admin or licensed users (email, hashed password, role, audit trail of actions).
• Usage data (pages viewed, approximate location, device and browser information) collected via analytics cookies when you consent.

2. How we use your data

• Respond to enquiries and fulfil requests you make to us.
• Provide, secure, and improve the services you use.
• Maintain audit logs required for compliance and security.
• Send service communications and, where you have opted in, marketing.

3. Legal bases

We rely on legitimate interests (running our business and keeping it secure), performance of a contract (delivering services you have licensed), consent (non-essential cookies and marketing), and legal obligation (accounting and statutory record keeping).

4. Sharing

We do not sell personal data. We share data only with processors who help us deliver the service (such as hosting, analytics, and email providers), with professional advisers under confidentiality, or where we are required to do so by law.

5. International transfers

Where data is transferred outside the UK we rely on adequacy decisions or the UK International Data Transfer Addendum to the EU Standard Contractual Clauses.

6. Retention

Contact submissions are retained for up to 24 months unless a longer period is required for an active engagement. Account and audit data is retained for the life of the account plus seven years for compliance purposes.

7. Your rights

You have the right to access, rectify, erase, restrict, port, or object to our processing of your personal data, and to withdraw consent where we rely on it. To exercise any right contact Support@Loginestforge.uk. You can also complain to the UK Information Commissioner's Office at ico.org.uk.

8. Cookies

We use strictly necessary cookies to operate the site and, with your consent, analytics cookies to understand usage. See our Cookie Policy for details and your controls.

9. Security

We apply appropriate technical and organisational measures, including encryption in transit, bcrypt password hashing, role-based access controls, and immutable audit logging for administrative actions.

10. Changes

We will post updates to this policy here and adjust the "last updated" date above. Material changes will be communicated where we have a direct relationship with you.

11. Contact

Privacy questions or requests should be sent to Support@Loginestforge.uk.